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Open the Upside Down VPN app and tap the large button in the center of the screen. The app will automatically configure everything — no manual setup needed. Once connected, you'll see the "Upside Down" interface.

Occasionally the first connection attempt may fail as iOS sets up the VPN profile. The app will automatically retry. If it still doesn't work, try toggling the connection off and on again.

Your subscription is linked to your Apple ID. Any device signed in with the same Apple ID can use the VPN by restoring your purchase in the app.

Go to iPhone Settings → Apple ID → Subscriptions → Upside Down VPN → Cancel. You'll continue to have access until the end of your current billing period.

No. We have a strict zero-logs policy. We don't store, track, or sell any of your browsing activity, connection timestamps, or IP addresses.

We use the IKEv2 protocol with AES-256-GCM encryption and per-user certificate authentication. Each user receives a unique cryptographic certificate — no shared passwords.

Try disconnecting and reconnecting. If the issue persists, check your internet connection without VPN first. If your internet works fine but the VPN doesn't, please contact our support team.